Modjo Overview
Modjo is a productivity platform that drives the collective success of customer-facing teams by maximizing CRM data, revealing customer realities, and improving data accuracy. It's a tool designed to transform customer-facing teams into high-performance groups by replicating the strategies of top performers and freeing teams from time-consuming tasks. The platform is designed to enhance forecasting accuracy, connect marketing and product teams to the reality of the customer, and make the customer-facing teams more productive and successful [20].
Main Features
Modjo is recognized for its key features such as:
- Livenotes: The application that harmonizes and optimizes the note-taking of salespeople while automating the recording of key data in your CRM [28].
- Modjo App: The platform dedicated to team collaboration that gathers, analyzes and broadcasts all customer interactions within your company [29].
User Reviews
Users have praised Modjo for helping to grow team performance in terms of quantity and quality. It improves sales-driven company's result toward quality as the team learns more and more for each other. It's recognized as an amazing tool for collaboration, training, and growth [7].
However, some users have reported that the transcription taken from the calls are not always super accurate, and it can be hard to manage everything when first using it [9].
Getting Started
Modjo allows you to get started in three main steps:
- Connect your business tools: Connect your favorite business tools, set up the topics to be analyzed, add and onboard your team easily with our customer support team.
- Start analysing your interactions: Modjo analyzes all your interactions to help you identify best practices, share customer reality and adapt your strategy in real time.
- Improve team performance: Develop your team's skills, anticipate obstacles, and shape the collective performance of your company [30].
Data Security
Modjo is developing a solution compliant with the General Data Protection Regulation (GDPR). Protecting your personal data, ensuring its confidentiality and security, is their first priority [37].